NEW!! AS OF 01 MAR 2022, UPDATE: MASK GUIDANCE FOR DEPARTMENT OF DEFENSE FACILITIES.  In accordance with CDC guidance, the Department of Defense (DOD) requires all Service members, Federal employees, onsite contractor employees, and visitors, regardless of vaccination status, to wear SURGICAL MASKS in all indoor Medical Treatment Facilities. If you do not have a SURGICAL mask, one will be provided to you.

WALK-IN TESTING: For our symptomatic beneficiaries enrolled to NHC Annapolis who need COVID-19 testing, please come to the Naval Health Clinic Annapolis between the hours of 0800-1130 and 1300- 1400 Monday thru Friday (NOTE: clinic is closed on Federal Holidays). For more information on where you can get testing, click
For all Active Duty and Beneficiaries: We are now offering the Annual Flu vaccine along with the new Bivalent vaccine for COVID19 is also available. See the Preventive Medicine and Immunization Tab under health services for more details. 
***On Wednesday January 25, 2023. The laboratory at the North Severn Clinic will not be open for business until 1300 due to required training. We apologize for this inconvenience. If you require laboratory services during this time, you can utilize the Tricare Online website to locate an alternative facility or call 410-293-2273 option #2 for any other questions. Thank you for your continued patience and support!***

Getting Care

Referral and Authorizations

If you’re enrolled in a TRICARE PRIME plan, at some point you may need specialty care that your primary care manager (PCM) can’t provide.  In that case, he or she may refer you to a specialty provider.  You may need a referral and pre-authorization from your PCM to seek care from a specialty provider, depending on your TRICARE health plan.
Don’t forget to keep your family’s information up-to-date in DEERS or call 1-800-538-9552
To keep up with TRICARE and COVID-19 updates, sign up for email alerts 

Find TRICARE Options that Fit Your Health Care Needs

Health services come in many forms.  Sometimes it means going to your doctor for a routine checkup.  Other times it means getting care from a specialty provider, like a dermatologist or cardiologist.  But what if you need care for an extended amount of time?  While TRICARE doesn’t cover long-term care it does cover other specialty care services you may need to support your unique health care needs. 

Common Referrals for Preventive Services at NHCA

Mammograms, TRICARE covers annual (every 12 months) mammograms for:  All women age 40 or older.  Women age 30 or older who are at a 15% or greater lifetime risk of developing breast cancer.  TRICARE covers 3D mammograms (digital breast tomosynthesis) for diagnostic purposes.

Well Woman Exams are covered annually for women under age 65.  These include breast exams, pelvic exams and Pap smears as needed.  TRICARE covers these exams with no cost-share or copayment. 
Eye Exams for Active Duty Family Members:  You can get one routine eye exam, per year from any TRICARE-authorized optometrist, no referral needed.  Retirees and Retiree Family Members can get a routine eye exam every two years.
Urgent Care:  Urgent care is care you need for non-emergency illness or injury, examples may include things like a high fever or sprained ankle. 
Nurse Advice Line:  If it’s after clinic hours or you’re not sure if you need to see a doctor, call TRICARE’s Nurse Advice Line 24/7.  Call 1-800-TRICARE (874-2273) – Option 1 to talk to a registered nurse.  Active Duty Service Members still need a referral for urgent care.  However, under TRICARE PRIME, Active Duty Family Members and Retiree and Retiree Family Members do not need a referral. 
Emergency Care:  What’s an Emergency?  A medical emergency is defined as the sudden and unexpected onset of a medical condition that is threatening to life, limb or eyesight, requires immediate medical treatment or manifests painful symptoms that require immediate response to alleviate suffering. If you are TRICARE PRIME you can go to the nearest emergency room for care, we ask that you follow-up with your primary care manager within 24 hours or when deemed appropriate.   

Referral Process

Step 1: Obtain a referral from your  Primary Care Manager. (PCM)
Step 2: Wait 48 business hours 
Step 3: Call 1-855-CAPMED1 (227-6331)     
You will be connected to Centralized  Appointment Center for the National Capital Region. (NCR)
Step 4: The clerk will assist you with booking your specialty care referral  at one of our  Military Treatment Facilities (MTF).
Note:   1) Per the TRICARE Prime benefit directive the location of your appointment will be no more then a 60 minute drive from your home (excluding traffic).
            2) If you are offered an appointment more than 28 days from the date you called, you may request the clerk forward your  referral to the Integrated  Referral Management Center (IRMAC).
            3) You do have the right to waive the 28 day access to care policy. If you do not waive, your referral will be forwarded to TRICARE, HUMANA MILITARY SERVICES, our Managed Care Support Contractor for the East Region. They will assign you to a civilian Specialty care network provider, based on your zip code. You will receive a letter in the mail within 7 to 10 business days with your authorization information. You may also go online to to access your authorization sooner!   
            4) If NO letter is received by the 10th business day, you can contact HUMANA by calling 1-800-444-5445.

Step 5: Once you receive your HUMANA letter, contact the listed Specialty Care Provider on the letter to book your appointment.
 Note:   1) If the listed Specialty Care Provider is NOT who you would like to see, please contact HUMANA at 1-800-444-5445)
            2) Following your initial Specialty Care Appointment, your Specialty care provider may want additional procedures, tests, surgeries and/or additional appointments. This can be accomplished by the Specialist contacting HUMANA for additional service approval. (Outpatient Request Form)
Step 6: Obtain a copy of your clinical notes: After your specialty care  appointment, please encourage your  provider to FAX a copy of your clinical notes to confidential. FAX # (410) 293-1149

Coronavirus Guidance

What to do if you’re a TRICARE beneficiary:  Simple measures can protect you and your community.  It’s also important to identify the symptoms of COVID-19 and know when to seek help.  COVID-19 affects people in different ways. 
What are the symptoms of COVID-19:  Fever or chills, cough, shortness of breath, fatigue, body aches, headache, new loss of taste or smell, sore throat, congestion or runny nose, nausea or vomiting and diarrhea.
What should I do if I feel sick or think I was exposed to the virus that causes COVID-19?
If you have symptoms of COVID-19, have been in close contact with a person sick with COVID-19, or traveled to an area with widespread or ongoing community spread of COVID-19, do not make an appointment or walk into Naval Health Clinic Annapolis.  Instead stay at home and speak with a Military Health System (MHS) Nurse, 1-800-TRICARE (874-2273), option 1, who will assess your symptoms.  The nurse can screen you for potential or suspected exposure or infection.  If needed, they can coordinate a virtual visit with a health care provider. 

Contact Us

TRICARE's Nurse Advice Line

1-800-TRICARE (874-2273) – Option 1 
24 Hours per Day

Centralized Appointment Center for the National Capital Region

1-855-CAPMED1 (227-6331)     

HUMANA Military Services


Annapolis Referrals

FAX # (410) 293-1149
Don't forget to keep your family's information up-to-date in DEERS.