All prescriptions must be submitted electronically via eRx.
- Providers just need to select the site “DoD Annapolis” (695 Kinkaid Road) to have it routed to our pharmacy.
- Hard copies are accepted only when the prescriber cannot send via eRx.
- Faxed, telephone-ordered, and photocopied prescriptions will not be accepted.
NEW, SECURE and CONVENIENT way to pick up prescriptions, introducing ScriptCenter!
Medications requiring refrigeration, and some bulky items cannot be stored in ScriptCenter and must be picked up from the pharmacy.
Prescription Activation
- Introducing Q-Anywhere! Text “Get in line” to 833-429-5241 and follow prompts. (Some mobile service carriers may experience a delay sending your automated text notifications regarding your prescriptions. We apologize for any delays in text replies received.)
- Use the MHS GENESIS PATIENT PORTAL and send a message to “NHC Annapolis Pharmacy” to activate.
- Call 410-293-2406, option #3
- Email: usn.nhca.pharmacy@health.mil
Requesting Refills
Please have patient’s date of birth (8 digits in MMDDYYYY format) and prescription numbers available. Prescriptions are eligible for refills after at least 75% of current supplies have been used. Please allow 3 business days from the date you requested refills to pick it up to ensure they are ready.
MHS GENESIS Patient Portal Refill Option
Log on to your Patient Portal, select
Rx Refills from the top ribbon on the home page.
Within the patient portal you can:
- See all prescriptions available for refill.
- Select the prescription you want to refill.
- Select where you want to pick up your refills.
NCR Automated Refill line
Using any touch-tone phone, call the NCR automated refill line, 1-800-377-1723 and select desired pickup locations.
Transferring Prescriptions
Some prescription may be transferred from one pharmacy to another in order to allow the patient to pick up subsequent refills at a different pharmacy. To transfer a prescription to our pharmacy, contact our pharmacy either in-person, by phone at 410-293-2406, option #3, or via email at
usn.nhca.pharmacy@health.mil, and provide the following information: patient name, date of birth, originating pharmacy name and phone number, prescription number, name of medication, and requested pick-up time. Please allow our staff at least 2 business days to process your transfer request.
To pick up a prescription for someone other than yourself you need:
- Patient’s valid U.S. Uniformed Services ID card/CAC, cell phone photos or copies of the front and back of the patient's ID card/CAC are also acceptable.
- Know the specific medication OR type of medication that you are picking up.
ID Cards for Children
Children aged 9 and under who are escorted by a parent or guardian with a valid military ID card can utilize NHC Annapolis Pharmacy services without having their own military ID card UNLESS: they are in the custody of a parent or guardian who is not eligible for TRICARE or they are in the custody of a parent who is not the custodial parent after a divorce. In these cases, the child will need their own military ID card to receive pharmacy services. All beneficiaries aged 10 or older need to have their own military ID card. For information regarding how to obtain a CAC card, please contact the DEERS office at 168 Bennion Rd. Room 218, Annapolis, MD 21402. The DEERS/ID card office can be reached by phone at 410-293-5813/14.
US Family Health Plan Enrollees
Once you join the US Family Health Plan you CANNOT get your prescriptions filled at an MTF anymore. Why? The US Family Health Plan is the TRICARE PRIME option with only civilian provider and pharmacy networks. Rite Aid Pharmacy Services are part of the US Family Health Plan network and this is where you will get your medications filled. For assistance contact member services at 1-800-585-5883.
TRICARE Formulary Search Tool
Use the TRICARE Formulary Search Tool to look-up your drug. A search can tell you:
- Formulary status (generic drug, brand-name drug, non-formulary drug, non-covered drug)
- Where the prescription can be filled
- Copayments and limitations, such as prior authorization
- Coverage review requirements and forms
- Alternative medications, including cost
To start your search, you’ll need to put in the brand name or generic name of the drug and then select the strength prescribed, as well as your gender and age.
Drug Take Back Program
Got drugs that you no longer take or need? It may be time to clean out your medicine cabinet.
NHC is participating in the Military Drug Take Back Program. Take back receptacles are installed at Hospital Point and Brigade Medical Unit. There is a drug take back drop box located in the Pharmacy lobby. The drop box can accept legal prescriptions and over-the-counter bottled pills, tablets and capsules, ointments, creams, lotions, powders and liquid medications that are no more than four ounces. Pet medications are also included in the program. A partial list of items that are not accepted for disposal within the box includes aerosol spray cans, alcohol, hydrogen peroxide, needles, syringes, sharps containers, trash, mercury thermometers, batteries and chemicals. Naval Branch Health Clinic Earle offer returnable envelopes
For more information on MHS Drug Take Back efforts, visit
www.tricare.mil/drugtakeback.
Other Ways to Receive Your Prescriptions
TRICARE Mail Order Pharmacy
There is a copay with your prescriptions
For more information on Home Delivery, Please refer to
https://tricare.mil/CoveredServices/Pharmacy/FillPrescriptions/HomeDelivery.
Network Pharmacy
Most retail pharmacies will accept TRICARE.
There will be a copay for the prescription.